How can I login to my Reactive Account?
There are multiple ways to access your Reactive Online account, all of which require your registered email address and password.
The most straightforward method is by visiting accounts.reactiveonline.io, where you simply enter your login credentials and click Log In. If you manage multiple accounts, you will be directed to a selection page to choose the account you wish to access. For security purposes, you may be prompted to re-enter your password when selecting an account.
Alternatively, if you know the direct URL of your site (e.g., shop.some_sub_domain.reactiveonline.io), you can log in by appending /admin to the end of the address.
For example: shop.some_sub_domain.reactiveonline.io/admin.
To access the Reactive Mobile app, you must first install it on your mobile device or terminal. Once installed, log in by entering your registered email, password, and the unique four-digit code associated with your employee profile.
Ensure that you download the correct version of the app based on your industry.
If you're unsure which app to install, you can determine the appropriate version by checking the name that includes the URL where your account management tool is hosted. Below are some examples:
- shop.somename.reactiveonline.io => Reactive Retail
- ordering.somename.reactiveonline.io => Reactive Ordering
- appointments.somename.reactiveonline.io => Reactive Appointments
- bookings.somename.reactiveonline.io => Reactive Travel
- websites.somename.reactiveonline.io => Reactive Websites
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